Privacy Policy
Effective Date: February 20, 2025
At Sprout in Motion, we are committed to protecting the privacy and confidentiality of our clients and their families. This Privacy Policy outlines our practices for collecting, using, and safeguarding your information.
Information We Collect
We collect the following types of information:
Personal Information:
- Client and family contact details (name, address, phone number, email)
- Medical and developmental history
- Insurance and payment information
- Emergency contact information
Child Information:
- Assessment results and reports
- Treatment plans and progress notes
- Behavioral observations
- Educational records (with consent)
- Medical records relevant to treatment (with consent)
Usage Data:
- Website analytics
- Appointment scheduling data
- Communication preference
How We Use Your Information
Your information helps us:
- Deliver personalized therapeutic services
- Coordinate care among our specialists
- Schedule and manage appointments
- Process insurance claims and payments
- Communicate about your child's progress
- Improve our services and programs
Information Sharing
We maintain strict confidentiality and share information only:
- Among our treatment team members
- With other healthcare providers (with written consent)
- With educational institutions (with written consent)
- As required by law or legal proceedings
Data Security
We implement robust security measures including:
- Encrypted electronic health records
- Secure facility access controls
- Staff confidentiality training
- Regular security audits
Your Rights
You have the right to:
- Access your child's records
- Request corrections to information
- Receive copies of records
- Restrict information sharing
- File privacy complaints
Contact Us
For privacy concerns or questions:
Sprout in Motion
Email: admin@sprout.hk
Phone: +852 2563-4138
+852-2563-4800
Address:
Central Centre
G/F, 5A Chancery Lane, Central
Wong Chuk Hang Centre
Suite 1006, Global Trade Square,
21 Wong Chuk Hang Road,
Wong Chuk Hang
This policy is regularly reviewed and updated to ensure compliance with Hong Kong privacy laws and international best practices.