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Confident Care at Home

A Practical Skills Workshop for Domestic Helpers

A practical and supportive workshop designed for domestic helpers who care for children at home. Participants will learn to better understand children’s behaviour and emotional needs, build positive relationships, communicate more effectively and respond calmly to everyday challenges. Through real-life examples, practical scenarios and role-play, the workshop focuses on skills that can be used immediately in the home.

What Helpers Will Learn

  • Build Positive Relationships with Children

    Learn practical ways to develop trust, connection and positive interactions with the children they support.

  • Children’s Practical and Emotional Needs

    Develop a better understanding of what children may need from adults during everyday routines, transitions and challenging moments.

  • What May Be Behind Challenging Behaviour

    Explore possible reasons behind behaviours such as refusal, frustration, tantrums or difficulty following instructions.

  • Calmer Responses to Tantrums and Daily Difficulties

    Learn practical approaches for responding to difficult moments without escalating the situation.

  • Clearer Household Routines and Communication

    Explore ways to make routines, expectations and communication clearer and more manageable for children.

How the Workshop Works

The workshop is designed to be practical and interactive, combining short theoretical input with real-life examples, practical scenarios and role-play.

  • LEARN

    Short theoretical input

    Understand key concepts relating to children’s behaviour, emotional needs and everyday challenges.

  • SHARE

    Real-life examples from daily work

    Discuss common situations helpers experience when caring for children at home.

  • APPLY

    Use new ideas in practical scenarios

    Connect the concepts to situations that may happen during everyday childcare and household routines.

  • PRACTISE

    Role-play challenging situations

    Work through realistic scenarios and practise different ways of responding.

  • RECAP

    Review learning and check understanding

    Summarise the key strategies and consider how they can be applied at home.

ONE-WEEK REVIEW

Reflect on what worked at home and how the skills were applied.

After the workshop, participants can reflect on:

  • What worked well
  • Which strategies were easier or harder to use
  • How children responded
  • Any situations that remained challenging
  • How the skills can be applied more consistently

Optional Continued Support

Receive 10% off a package of five one-to-one sessions for parents, helpers or children, booked within six calendar months.

This provides an opportunity for families to receive additional individualised support based on their specific needs.

OPTIONAL: PERSONALISED SEN SUPPORT

Additional fee applies

For helpers working with children with Special Educational Needs (SEN), training can be tailored to the child’s specific needs.

Support may include:

  • Parent consultation before training
  • Personalised scenarios and role-play based on daily needs
  • Mid-programme parent update to review progress and challenges

Group size: 5–8 domestic helpers

Duration: 2 hours

Fee: HK$1,500 per person

Schedule: Weekdays early afternoon (TBC)

Date: Confirmed once 5 participants register

Location: Central or Wong Chuk Hang

Language: English

Format: Interactive workshop with discussion, practical scenarios and role-play

Minimum 5 participants are required for the workshop date to be confirmed.

IS THIS WORKSHOP RIGHT FOR YOUR HELPER?

This workshop may be helpful for domestic helpers who:

WHAT MAKES THIS WORKSHOP DIFFERENT?

  • Practical, Not Just Theoretical

    Work with realistic situations that can happen in everyday childcare.

  • Focused on the Home Environment

    Strategies are connected to routines, communication and challenges that helpers may encounter at home.

  • Interactive Learning

    Discussion, practical application and role-play give participants opportunities to practise new approaches.

  • Can Be Personalised

    For children with SEN, additional support can be tailored around the child’s specific needs.

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Workshop Enrolment Process

1

Fill in the Form

Parents need to complete an enquiry form, and our team will reach out within 2 working days.

2

15-Minute Consultation (If applicable)

We will schedule a complimentary 15-minute consultation call with an experienced therapist or psychologist.

3

Screening (If applicable)

Our specialists will assess your child’s social skills and needs to ensure the best fit for the program.

4

Join the Workshop

Once enrolled, your child will participate in engaging, structured sessions tailored to their development.